How To Fix Audio Problems On Windows PC

Despite its many advantages, Windows occasionally behaves in unexpected ways, such as a sudden loss of audio. If your computer suddenly stops playing sounds, follow these simple steps to resolve the problem.

(1) No Sound In One Program/Application

Your computer should be restarted.
Make sure the volume of the program isn’t turned down or muted. Each tab can be muted independently in browsers like Chrome and Firefox; right-click a tab to see its status. (If the tab is currently muted, the option will say “Unmute tab.”)

If you still can’t hear anything, try deleting and reinstalling the software. Before you do anything else, make sure to back up any data and write down how your settings are set up, if necessary.

(2) No Sound At All.

The audio output device should be checked first. Windows 10 has the ability to shift it to a different source without your knowledge.

By clicking on the speaker icon in the taskbar, verify that Windows is utilizing the correct device for speaker output. (Unbeknownst to you, Windows 10 may switch output to a different device.) The name of the speaker currently in use—for example, Speakers—is displayed at the top of the pop-up window (2-Anker PowerConf). If relevant, click on that name to switch to the appropriate device. If you’re going to use external speakers, make sure they’re turned on.

Your computer should be restarted.

Check that the audio is not muted and is turned up using the speaker icon on the taskbar.

Make sure the computer isn’t muted in any way, such as using a specific mute button on your laptop or keyboard. Play a song as a test.

Open the Volume Mixer by right-clicking the volume icon. Make sure that all of the settings are switched on and that the volume is turned up.

Are your laptop’s internal speakers still not working? Re-test by plugging headphones into the audio jack. Remove the headphones if they’re working so you can continue troubleshooting the internal speakers.

Use a USB speaker or USB headphones with desktop systems that have 3.5mm jack speakers. (Or, the other way around.) Remove the alternate device if it works, and return to troubleshooting the original pair of speakers. If you’re looking for a new pair of speakers, check out our review of the best budget computer speakers.)

Right-click the volume icon once more and select “Open Sound Settings” from the menu. Find Related Settings in the pop-up box, then select Sound Control Panel. Confirm that your audio device (most likely “Speakers”) has a green checkmark next to it in the Playback tab. After that, go to Properties and make sure Use this device (enabled) is checked.

(3) If Still No Sounds

If your sound still doesn’t function after this, your audio controller’s driver may be missing or corrupt.

Remove the driver from your computer. Go to Sound, video, and game controllers, pick the audio controller for the device that isn’t working, and press the Delete key.

Allow Windows to reinstall the driver, which it should do automatically after a reboot. In case it doesn’t work, you can manually reinstall the driver from your PC manufacturer’s or your audio card manufacturer’s site.